Planity has raised €30 million and has a team of over 30 Inside Sales equipped with Modjo.
Their goal? To enable as many hairdressers, barbers, massage parlours and beauticians as possible to accept online appointments. Salons can reach more customers while they can make appointments in just a few clicks. On a daily basis, Modjo allows Simon Bibas, Head of Inside Sales, to develop the skills of his teams. For him, managing means "coaching, analysing, improving skills, etc.".
With Modjo, he can see the highlights of his teams and identify the sticking points.
Simon was primarily looking for a solution that would allow him to align the performance of his entire team with that of his top performers. This is what Modjo allows, in addition to offering him the possibility of improving the speeches of his team members or drastically reducing the time needed for onboarding.
The platform dedicated to the productivity and performance of customer-facing teams.