Tenacy booste ses ventes et accélère l’onboarding de ses commerciaux.

"Le premier avantage que nous avons constaté depuis la mise en œuvre de Modjo est l'amélioration des performances des équipes en contact avec les clients, les taux de conversion ayant doublé."

Yann Goujon, directeur des opérations et de la performance commerciale, Tenacy

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L'entreprise

Tenacy is a cybersecurity management solution designed to give CISOs peace of mind and limit the impact of cyber attacks on their organizations.

Their major challenge is to become the European leader in cybersecurity. They chose Modjo to take their sales organization to the next level and achieve their growth objectives.

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Significant improvement in sales performance

Prior to Modjo, Tenacy's business was mainly driven by intuition and team sentiment, which meant that the company was biased in defining its sales strategy.

Since implementing Modjo, Tenacy's sales department has had access to all customer/prospect interactions, enabling them to de-risk all their strategic choices based on the voice of the customer.

They have seen a clear "improvement in the performance of sales teams since the tool was deployed, with conversion rates doubling", according to Yann Goujon, Director of Operations and Business Performance at Tenacy.

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Drastically reduced onboarding time

Before Modjo, it took teams a long time to build up the skills of new sales staff: on average, you had to wait a month before seeing the first results from a new recruit.

According to Florian Baron, VP Sales at Tenacy, Modjo "now makes it possible to onboard any salesperson very quickly. On the one hand, managers have access to all customer interactions, enabling them to give targeted advice on areas for improvement identified by the AI.

On the other hand, sales reps can easily access best practices and replicate them during their next meetings.

As a result, onboarding at Tenacy has fallen from four weeks to less than a week per salesperson, according to Florian Baron, VP Sales at Tenacy.

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Une solution transverse, adoptée par les équipes pré-vente, CSM et produit.

In addition to the sales team, all Tenacy teams have access to Modjo, making inter-team communication much smoother:

• From the pre-sales team to the Customer Success Managers, each team uses Modjo to facilitate the transfer of information on opportunities, enabling a smoother customer journey.
• The product team has direct access to the voice of the customer, which, according to Yann Goujon, Director of Operations and Business Performance at Tenacy, enables them "to gain insights to drive our roadmap forward."

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Who would you recommend Modjo to?

“Je recommande Modjo à toutes les organisations qui souhaitent améliorer la performance de leurs équipes : aujourd'hui, toutes nos équipes, que ce soit sales, ops, ou produits, ne peuvent plus se passer de la solution, tout comme moi.”

Yann Goujon, Directeur des opérations et de la performance business, Tenacy.

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